£35 million in FCA fines in 2024 so far. What are the primary causes of firm failures?
- James Ross
- Jun 12, 2024
- 2 min read
The UK's Financial Conduct Authority (FCA) has issued £35 million in fines so far. What can we learn from these firm failures?

What's Behind the Fines?
The FCA's recent fines target a broad range of misconduct, including:
Unfair Treatment of Customers: Banks like HSBC and M&S Financial Services have been penalised for practices that harm consumers, such as mis-selling or discriminatory lending.
Wholesale Conduct Issues: Citigroup Global Markets Ltd. faced a hefty fine for breaches related to wholesale conduct in the investment bank sector, highlighting the FCA's focus on maintaining fair and transparent markets.
Individual Misconduct: Individuals like James William Edward Lewis and Floris Jakobus Huisamen have been fined for failing to act with due care, skill, and integrity, demonstrating that the FCA holds individuals accountable for their actions.
Pension Mis-selling: Inspirational Financial Management Ltd. was fined for providing unsuitable pension transfer advice, underscoring the FCA's commitment to protecting consumers' retirement savings.
The Cost of Non-Compliance
The financial penalties are just the tip of the iceberg. Firms facing FCA enforcement actions also suffer from:
Reputation Damage: Negative publicity can erode trust and drive away clients, damaging long-term business prospects.
Financial Burden: Fines can significantly impact a firm's bottom line, especially for smaller businesses.
Increased Compliance Costs: Strengthening compliance programs often requires substantial investments in resources and training.
Regulatory Scrutiny: Firms under investigation face increased scrutiny, potentially leading to further regulatory action.
Key Takeaways for Firms
To navigate this heightened regulatory environment, firms must take proactive steps:
Prioritise Compliance: Make compliance a core value, embedding it in all operations.
Invest in Training: Ensure your employees are well-versed in regulatory requirements and understand their responsibilities.
Conduct Regular Reviews: Implement robust internal controls and review your processes to identify and address potential compliance gaps.
Engage with the FCA: Foster open communication with the regulator, addressing any concerns promptly and transparently.
Learn from Others: Stay informed about FCA enforcement actions and learn from others' mistakes to avoid repeating them.
Cultivate a Culture of Compliance: Encourage ethical behaviour and create a culture where compliance is everyone's responsibility.
The Bottom Line
The FCA's recent actions are a stark reminder that regulatory compliance is not optional. Firms that prioritise compliance can protect their reputation, avoid costly fines, and build a sustainable business in the long run.


